Privacy Policy

Introduction

AUC Store ("we", "our", "us") is a local service marketplace operated by AUC Smart Services Pvt Ltd, headquartered in Dehradun, Uttarakhand, India. This policy explains what information we collect when you use our platform, how it is used, and the choices available to you.

Information we collect

We collect the information you provide: name, mobile number, service requirements, location, and verification documents provided by professionals.

We also collect usage information such as pages visited, requests posted, and interactions with professionals to improve the marketplace.

How we use your information

To connect you with verified professionals, facilitate responses and bookings, maintain the AUC Score, process support requests, and enhance platform safety and quality.

Your mobile number is masked from professionals until you choose to approve a response or share it.

Information sharing

We share requirement details (without full contact info) with matched professionals so they can respond with quotes.

We may share information with service providers who help us operate (hosting, analytics, payments) under confidentiality obligations.

We do not sell your personal information.

Security

We apply technical and organisational safeguards including encryption in transit, access controls, and background verification of professionals.

However, no method of transmission over the internet is 100% secure. Please exercise care in sharing sensitive information.

Data retention

We retain request history and transaction records to maintain quality standards and resolve disputes, and delete personal data when no longer needed or when you ask us to.

Your rights

You may request access to, correction of, or deletion of your personal data by writing to us. We will respond within applicable timelines.

Contact us

For privacy questions contact legal@aucstore.in. For general support contact support@aucstore.in.